Hestan 30 Inch Drawer Microwave Use and Care Manual - Manual (Page 26)

BEFORE YOU CALL FOR SERVICE
Please check the following before calling for service. It may save you time and expense.
PROBLEM POSSIBLE CAUSE SOLUTION
1. Part or all of Drawer
Microwave does not
operate.
• Power cord of Drawer
Microwave is not completely
connected to the electrical
outlet.
• Power outage.
• Fuse/circuit breaker at home
doesn’t work.
• Drawer Microwave is in Demo
Mode.
• Make sure the power cord is
tightly connected to the outlet.
• Check house lights to be sure.
Call your local electric company
for service.
• Replace the fuse or reset the
circuit breaker.
• See page 22 for how to cancel
Demo Mode.
2. Food in Drawer
Microwave is not
heated.
• No power to the appliance.
• Drawer controls improperly
set.
• Drawer is in Demo Mode.
• See solution for problem 1 above.
• Check if the controls have been
properly set.
• See page 22
3. Drawer Microwave
light does not work.
• Light bulb is loose or burned
out.
• Call for service.
4. Touch controls will
not operate.
• Control Lock is on. • See page 21 to unlock.
5. Display flashes. • Power failure. • Touch Clear pad and reset the
clock. If the Drawer Microwave
was in use, you must reset the
cooking function.
6. Steam from the
vent
• During microwaving, steam
may come from the right side
of the vent.
TROUBLESHOOTING
©2019 Hestan Commercial Corporation
24
EN