Where to get help, Epson technical support, Internet support – Epson AcuLaser CX11NF User Manual
Page 56: Speak to a support representative, Purchase supplies and accessories
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Solving Problems
Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at http://support.epson.com and select your product
for solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
■
Product name (Epson AcuLaser CX11NF)
■
Product serial number (located on the back of the product)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Then call:
■
U.S.: (562) 276-4350, 6 am to 6 pm, Pacific Time, Monday through Friday and
7 am to 4 pm, Saturday.
■
Canada: (905) 709-2170, 6 am to 6
PM
, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson toner cartridges and paper from an Epson
authorized reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).