beautypg.com

Troubleshooting – Dremel Digilab 3D45-EDU Printer for Education User Manual

Page 36

background image

Troubleshooting

36

PROBLEM

CAUSE

CORRECTIVE ACTION

3D45 will not connect to my

network.

Printer too far from wireless

router.

Reposition 3D45 to be closer to your

router.

Network password or SSID

incorrect

Re-enter your password/SSID or

verify your password with your

network owner.

3D45 will not retrieve a token.

Network password incorrect.

Re-enter your password or verify

your password with your network

owner.

Network has a firewall.

Enter network proxy information.

Cloud slicer will not connect to

3D45 or shows "printer offline".

3D45 not connected to network.

Check 3D45 network settings and

retry connection.

Token invalid.

Verify the current 3D45 token

using "Tools/About" and retry.

Use "Get new token" to generate a

new token and retry connection.

Note this will remove any users that

are sharing your printer.

Build did not start when sent

over network.

Filament ran out.

Load additional filament and resume

build.

Doors open.

Doors must be closed to start builds

over your network, start build from

print queue.

Model was already building

The build plate must be clear to start

a build over your network, clear the

build plate and start build from print

queue.

DM 2610047405AB 03-18_3D45 3/27/18 9:51 AM Page 36