Troubleshooting – Dremel Digilab 3D45-EDU Printer for Education User Manual
Page 36

Troubleshooting
36
PROBLEM
CAUSE
CORRECTIVE ACTION
3D45 will not connect to my
network.
Printer too far from wireless
router.
Reposition 3D45 to be closer to your
router.
Network password or SSID
incorrect
Re-enter your password/SSID or
verify your password with your
network owner.
3D45 will not retrieve a token.
Network password incorrect.
Re-enter your password or verify
your password with your network
owner.
Network has a firewall.
Enter network proxy information.
Cloud slicer will not connect to
3D45 or shows "printer offline".
3D45 not connected to network.
Check 3D45 network settings and
retry connection.
Token invalid.
Verify the current 3D45 token
using "Tools/About" and retry.
Use "Get new token" to generate a
new token and retry connection.
Note this will remove any users that
are sharing your printer.
Build did not start when sent
over network.
Filament ran out.
Load additional filament and resume
build.
Doors open.
Doors must be closed to start builds
over your network, start build from
print queue.
Model was already building
The build plate must be clear to start
a build over your network, clear the
build plate and start build from print
queue.
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