Troubleshooting – Dremel Digilab 3D45-EDU Printer for Education User Manual
Page 35

Troubleshooting
35
PROBLEM
CAUSE
CORRECTIVE ACTION
Filament is not extruding or
sticking to the build plate
properly.
This can be caused by the build
platform not being leveled with
the extruder head.
Leveling the build platform will align
the extruder head and ensure a better
object quality. Cancel your object,
clear build platform, level the build
platform, and restart the object.
Dremel 3D45 froze before my
object started.
Dremel 3D45 may have
received conflicting commands.
Turn power switch off, wait 30
seconds, and turn power switch on.
Support material does not
break away during cleaning and
results in decreased quality of
the final object.
Orientation of the part is not
optimized.
Reorient the position of the 3D file in
Print Studio to minimize the support
material or place the support material
on a non-critical surface.
Spaghetti mess at end of build.
A layer of your object did not
stick properly, model was saved
with minimal surface area
contacting the build platform,
or object was built floating
above the build platform with
no support selected.
Z-Gap offset may not be correct
and the extruder tip is not
properly spaced with the build
plate.
Use the preview feature in Print
Studio to see the first layer height and
position. Build with supports when
necessary.
Contact customer service on how to
calibrate the Z-Gap Offset.
Part only built halfway.
Filament ran out.
Filament clogged during build.
Replace filament and resume build.
See “No filament coming out”.
No filament coming out.
Clogged extruder.
Filament not properly loaded.
Contact customer service.
Try running a filament change again
to ensure the extruder gears have
properly caught the filament.
Extruder will not home.
Contact customer service.
Stringy or fraying plastic layers
on steep overhangs.
Object overhangs are too far
apart or too steep (<45 degree
angle).
Build with supports.
3D45 will not find my Wi-Fi
network.
Printer too far from wireless
router.
Reposition 3D45 to be closer to your
router.
Connect to network with Ethernet
DM 2610047405AB 03-18_3D45 3/27/18 9:51 AM Page 35