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Using multi-monitor align, Support and troubleshooting, Solving common issues – HP OMEN 27" HDR 165 Hz Gaming Monitor User Manual

Page 28: 22 support and troubleshooting

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4.

Configure the Crosshair using the following submenus:

Configure Select individual graphics parts that make up a on-screen crosshair or pointer by selecting

the checkboxes next to the options that you want to display.You can combine multiple options to

form your own customized Crosshair.

Color: Allows you to select the Crosshair color on the screen.

Location: Allows you to select the Crosshair location on the screen.

Using Multi-Monitor Align

The Multi-Monitor Align features helps you set up multiple monitors side by side.

The Multi-Monitor Align OSD option displays a full-screen alignment pattern that will assist you in setting up

multiple monitors side by side. Selecting this option exists the OSD and displays the full screen alignment

pattern.

To use Multi-MonitorAlign:

1.

Press the center of the OSD joystick to open the OSD menu.

2.

Select Gaming.

3.

Select a Multi-MonitorAlign, and then select On.

4.

Press the center of the OSD joystick again to exit the pattern.

Support and troubleshooting

If your monitor is not working as expected, you might be able to resolve the issue by following the instructions

in this section.

Solving common issues

The following table lists possible issues, the possible cause of each issue, and the recommended solutions.

Table 3-2

Common issues and solutions

Issues

Possible cause

Solution

Screen is blank or video is

flashing.

Power cord is disconnected.

Connect the power cord.

Monitor is off.

Press the monitor power button.

NOTE:

If pressing the power button has no effect, press and

hold the power button for 10 sec to disable the Power Button

Lockout feature.

Video cable is improperly connected.

Connect the video cable properly. For more information, see

Connecting the cables on page 8

.

System is in Auto-Sleep Mode.

Press any key on the keyboard or move the mouse to

inactivate the screen blanking utility.

Video card is incompatible.

Open the OSD menu and select the Input menu. Set Auto-

Switch Input to Off and manually select the input.

or

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Chapter 3 Using the monitor