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Troubleshooting, X27u user guide english 21, Hdmi/dp mode (optional) problem led status remedy – Acer Predator X27U bmiipruzx 27" 1440p HDR 240 Hz Gaming Monitor User Manual

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X27U User Guide English

21

Troubleshooting

Before sending your OLED monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

HDMI/DP Mode (Optional)

Problem

LED status

Remedy

No picture visible

Blue

Using the OSD menu, adjust brightness and contrast to maximum or reset to their

default setting.

Off

Check the power switch.

Check if the AC power cord is properly connected to the monitor.

Amber

Check if the video signal cable is properly connected at the back of monitor.

Check if the computer system is switched on and in power saving/standby mode.

If OSD Lock is On, the LED status set Amber.

Note:

Acer monitor is purposed for video and visual display of information obtained from electronic devices.

Regulatory Compliance

217186

I.T.E.

Product Information for EU Energy