Troubleshooting, X27u user guide english 21, Hdmi/dp mode (optional) problem led status remedy – Acer Predator X27U bmiipruzx 27" 1440p HDR 240 Hz Gaming Monitor User Manual
Page 32
X27U User Guide English
21
Troubleshooting
Before sending your OLED monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.
HDMI/DP Mode (Optional)
Problem
LED status
Remedy
No picture visible
Blue
Using the OSD menu, adjust brightness and contrast to maximum or reset to their
default setting.
Off
Check the power switch.
Check if the AC power cord is properly connected to the monitor.
Amber
Check if the video signal cable is properly connected at the back of monitor.
Check if the computer system is switched on and in power saving/standby mode.
If OSD Lock is On, the LED status set Amber.
Note:
Acer monitor is purposed for video and visual display of information obtained from electronic devices.
Regulatory Compliance
217186
I.T.E.
Product Information for EU Energy
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