Prints are scuffed or smeared – Epson SureColor T3170x 24" Desktop Printer User Manual

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Prints are Scuffed or Smeared

If your prints are scuffed or smeared, try these solutions:

• Make sure your paper meets the specifications for your product.

• Make sure you selected the correct

Media Type

setting in the printer driver that matches the paper

loaded in the printer.

• Do not use paper with folds or creases and always use new media.

• If you are using cut sheet paper, check that changes in humidity and temperature have not made the

paper wavy or curled up on the edges. Flatten the paper before loading it or use new paper.

• If the surface of the paper is scuffed, select a wider

Platen Gap

setting.

• If you are printing on thick paper, make sure the

Thick Paper

setting is enabled in the

Printer

Settings

menu.

• If the bottom edge is scuffed, try widening the bottom margin.

• If ink is smeared on your prints, clean the rollers. Load blank paper and perform a paper guide

cleaning.

• If you are using non-Epson media, make sure you create a custom paper configuration for the media.

• Depending on the print density and type of paper you are using, the ink may take a while to dry. Do not

stack the prints until the ink is completely dry. You can adjust the drying time in the

Printer Settings

menu.

• Adjust the ink density in the printer driver settings and on the control panel for custom paper

configuration settings.

Parent topic:

Solving Print Quality Problems

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