Solving paper problems, Paper feeding problems – Epson SureColor T3170x 24" Desktop Printer User Manual

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Related concepts

Print Head Nozzle Check
Print Head Cleaning

Solving Paper Problems

Check these sections if you have problems using paper with your product.

Parent topic:

Solving Problems

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• Make sure paper is loaded in the correct orientation. Load cut sheets vertically (short edge first).

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick.

• Follow any special loading instructions that came with the paper.

• If roll paper does not feed, cut the end straight across and uncurl it by rolling it backward, if necessary.

Then reload the paper.

• Make sure there are no gaps between the roll paper and the paper stops on the spindle.

• If wrinkles appear on roll paper, adjust the

Back Tension

setting.

• If you cannot insert paper easily into the paper feed slot, make sure the paper is perfectly flat and not

curled.

• Do not load more than one piece of cut sheet paper.

• Make sure your paper meets the specifications for your product.

• Make sure you selected the

Media Type

setting in the printer driver that matches the paper you

loaded in the product.

• Make sure that paper is not jammed inside the product.

• Make sure you are using the product at the proper room temperature.

Parent topic:

Solving Paper Problems