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Solving copying problems – Epson Expression Premium XP-6100 All-in-One Printer User Manual

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give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.

• If you are scanning a large original at a high resolution, a network communication error may occur. Try

scanning again at a lower resolution.

• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few

seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan 2 again.

• Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility:

Windows 10:

Click

and select

EPSON

>

Epson Scan 2 Utility

. Make sure your product is

selected. If necessary, select the

Other

tab and click

Reset

.

Windows 8.x

: Navigate to the

Apps

screen, select

EPSON

, and select

Epson Scan 2 Utility

. Make

sure your product is selected. If necessary, select the

Other

tab and click

Reset

.

Windows (other versions)

: Click

or

Start

>

All Programs

or

Programs

>

EPSON

>

Epson

Scan 2

>

Epson Scan 2 Utility

. Make sure your product is selected. If necessary, select the

Other

tab and click

Reset

.

Mac

: Open the

Applications

folder, click

Epson Software

, and click

Epson Scan 2 Utility

. Make

sure your product is selected. If necessary, select the

Other

tab and click

Reset

.

• You may need to disable the firewall and any anti-virus software on your wireless router or access

point.

Parent topic:

Solving Network Problems

Related concepts

Scan Resolution Guidelines

Related references

Status Icon Information

Related tasks

Printing a Network Status Sheet

Related topics

Wi-Fi Networking

Solving Copying Problems

Check these solutions if you have problems copying with your product.