Solving password problems, Solving problems with the remote control – Epson 54c User Manual
Page 82

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Solving Problems
Solving Password Problems
You have forgotten the password.
■
Write down the request code that appears in the Password Protect 
Release screen and contact EPSON. See “Where To Get Help” 
on page 83.
■
If you turned on the password protect feature before setting the 
password and no password was set before, try using the default 
password: 
0000
.
You don’t have the remote control.
You must have the remote control to enter the password. If necessary, 
you can purchase a replacement remote control from EPSON (part 
number: V12H007T13).
Solving Problems with the Remote 
Control
The projector doesn’t respond to remote control commands.
■
Make sure the tape has been removed from the battery tray as 
described on page 40. 
■
Make sure you are within 20 feet of the projector, and within 
range of the projector’s front or back sensor (approximately 30° to 
the left or right and 15° above or below).
■
The remote control battery may not be installed correctly or may 
be low on power. Change the battery as described on page 44.
■
Dim the room lights and turn off any fluorescents. Make sure the 
projector is not in direct sunlight. Strong lighting, especially 
fluorescent lights, may affect the projector’s infrared receivers.
■
Turn off any nearby equipment that emits infrared energy, such 
as a radiant room heater.
