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Faqs – Roborock S4 CE User Manual

Page 29

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FAQs

026

Scheduled cleanups are not starting

The ba

tt

ery level is too low. Scheduled cleanup can only begin when the ba

tt

ery level is above 20%.

Is power always being drawn when the robot is on the

charging dock?

The robot will draw power while it is docked to maintain ba

tt

ery performance, but power

consumption is incredibly low.

Does the robot need to be charged for at least 16

hours the first three times it is used?

No. The robot can be used any time a

ft

er it has been fully charged once.

Cleaning does not resume a

ft

er recharging

Make sure that the robot is not in DND mode because DND mode will prevent cleanup. When

cleaning a space requiring a top-up charge, if the robot was placed manually on the charging

dock before it topped up automatically, it will not be able to continue cleanup.

The robot cannot return to the charging dock a

ft

er

spot cleaning or when it has been moved manually.

A

ft

er a spot cleanup or a significant position change, the robot will re-generate the map. If the

charging dock is too far away, it may not be able to return for recharging and must be placed

on the charger manually.

Problem

Solution

Unable to connect to WiFi

If WiFi is disabled, reset it and try again; if the WiFi signal is weak, make sure the robot is within

the coverage of a WiFi signal. If the WiFi connection is abnormal, reset the WiFi, download the

latest mobile app, then try reconnecting to the WiFi. The app may not support your model

of robot. You can view supported robots in-app.

This manual is related to the following products: