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Check list, General problems, Problem check page – Sharp MX-6070N User Manual

Page 7

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7

General Problems

CHECK LIST

Problem

Check

Page

I CAN'T USE A PARTICULAR

FUNCTION OR PERIPHERAL DEVICE

Have functions been disabled by the administrator?

10

I DON'T KNOW HOW TO CHECK THE

TOTAL NUMBER OF PAGES USED

Hold down the [Home Screen] key.

10

You can check in the status of setting mode.

10

THE OPERATION PANEL CANNOT

BE USED

Is the main power indicator lit?

10

Did you just power on the machine?

10

Is the [Power Save Mode] button blinking?

10

Is a cover open or a device separated from the machine?

10

Did login fail three times in a row?

11

Does a message appear indicating that Auto Login failed?

11

Does the message "Call for service. Code:xx-xx*." appear in the touch panel?

11

THE MOTION SENSOR DOES NOT

RESPOND CORRECTLY (ONLY ON

MODELS THAT HAVE A MOTION

SENSOR)

Is the motion sensor disabled?

11

Is there are problem in the installation location or installation environment?

11

Is the detection range set correctly?

12

PRINTING IS NOT POSSIBLE OR

STOPS DURING A JOB

Is a tray out of paper?

12

Is the machine out of toner?

12

Has a paper misfeed occurred?

12

Is the output tray full?

12

Is the waste toner box full?

12

Are restrictions placed on the trays that can be used in each mode

(copy, print, image send, and document filing)?

12

I DON'T KNOW HOW TO PROHIBIT

COLOR PRINTING

You can prohibit color printing in User Control.

13

For copy mode, you can set copying to black & white priority. For

printing mode, you can set printing to black & white priority in the printer

driver settings.

13

THE ORIGINAL SIZE IS NOT

AUTOMATICALLY SELECTED OR

THE WRONG SIZE IS SELECTED

Is the original curled or folded?

13

Did you place an original smaller than A5 (5-1/2" x 8-1/2") size?

13

THE DISPLAYED BYPASS TRAY

PAPER SIZE IS NOT CORRECT

Do the bypass tray guides match the width of the loaded paper?

13

THE ORIGINAL MISFEEDS

(AUTOMATIC DOCUMENT FEEDER)

Is too much paper loaded into the document feeder tray?

14

Is the original a long original?

14

Is the original on thin paper?

14

Is the feed roller dirty? (In a reversing single pass feeder (RSPF))

14

THE PAPER MISFEEDS

Is a torn piece of paper remaining in the machine?

14

Is too much paper loaded in the tray?

14

Are multiple sheets feeding at once?

14

Are you using paper that is not within the specifications?

14

Are the bypass tray guides adjusted to the width of the paper?

14

Is the bypass tray extension guide pulled out?

14

Is the bypass feed roller dirty?

14

Is A5 (5-1/2" x 8-1/2") size paper loaded?

14

Is the paper size specified?

15

Did you add paper to the bypass tray?

15

Are you using punched paper?

15

Are you using label sheets that cannot be used?

15

Remove the paper, turn it over, and reload it. Using a different paper

type may solve the problem.

15

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