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Printing problems, Check list, Problem check page – Sharp MX-6070N User Manual

Page 29

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29

CHECK LIST

Have functions been disabled by the administrator?
Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that
you can use may be restricted in your user settings. Check with your administrator.

Problem

Check

Page

PRINTING DOES NOT TAKE PLACE

Is your PC connected correctly to the machine?

30

Is the machine connected to the same network (LAN, etc.) as your PC?

30

Is the IP address selected correctly? (Windows)

30

Are you using a printer port created using Standard TCP/IP Port?

(Windows)

30

Is your computer in an unstable state?

30

Is the machine specified correctly in the application that you are using
for printing?

30

Are the network connection devices operating normally?

31

Is the I/O timeout setting too short?

31

Was a Notice Page printed?

31

Have functions been disabled by the administrator?

31

I DON'T KNOW WHICH PRINTER
DRIVER TO INSTALL

Check the features of each printer driver before installing.

31

I DON'T KNOW HOW TO CANCEL
PRINTING

Follow the steps below to cancel printing

32

COLOR PRINTING DOES NOT TAKE
PLACE

Is the color mode set to "Color"?

32

Have functions been disabled by the administrator?

32

I DON'T KNOW HOW TO SWITCH
BETWEEN COLOR AND BLACK &
WHITE PRINTING

The color mode setting is configured in the printer driver.

32

I DON'T KNOW HOW TO PRINT ON
SPECIAL MEDIA (POSTCARDS,
ENVELOPES, ETC.)

Load postcards in tray 1 or the bypass tray. Load envelopes or other
special media in the bypass tray.

33

2-SIDED PRINTING DOES NOT
TAKE PLACE

Does the paper type setting of the selected tray specify a type of paper
that cannot be used for 2-sided printing?

33

Are you using a special size or type of paper?

33

Have functions been disabled by the administrator?

33

DIRECT PRINTING OF A FILE IN A
SHARED FOLDER ON A
COMPUTER IS NOT POSSIBLE

Is [IPsec Settings] enabled on the machine?

34

A TRAY, FINISHER, OR OTHER
PERIPHERAL DEVICE INSTALLED
ON THE MACHINE CANNOT BE
USED

Have the peripheral devices that are installed on the machine been
configured with the printer driver?

34

THE IMAGE IS GRAINY

Are the printer driver settings appropriate for the print job?

34

THE IMAGE IS TOO LIGHT OR TOO
DARK

Is the overall print density too light?

35

Does the image (particularly a photo) need correction?

(Windows)

35

COLORS ARE OFF

Did you perform "Registration Adjustment"?

35

TEXT AND LINES ARE FAINT AND
DIFFICULT TO SEE

Was color data printed in black and white?

(Windows)

35

Is the overall print density too light?

35

Are there fine lines in the original data?

36

PART OF THE IMAGE IS CUT OFF

Does the paper size specified by the job match the size of paper loaded
into the tray?

36

Is the print orientation setting (portrait or landscape) correct?

36

Are the margins set correctly in the layout settings of the application?

36

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Printing Problems