Troubleshooting – PLANET IGTP-80xT Series User Manual
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4. Troubleshooting
This chapter contains information to help you solve issues. If the IGTP-
80xT is not functioning properly, make sure the IGTP-80xT was set up
according to instructions in this manual.
The Power LED is not lit
Solution:
Check the power cable connection between power adapter and IGTP-
80xT.
Why I connect IGTP-80xT to device with 1000Base-LX/SX
interface and the 1000Base-LX/SX fiber connection fail?
Solution:
Please check the fiber connection between two devices is correct.
10/100/1000Base-T port link LED is lit, but the traffic is irregular
Solution:
1. Check that the attached device is not set to dedicate full duplex.
Some devices use a physical or software switch to change duplex
modes. Auto-negotiation may not recognize this type of full-duplex
setting.
2. Check and assure the TP ports from both IGTP-80xT and attached
device run at Auto-negotiation mode.
Why the PoE port not provide power to my powered devices?
Solution:
Since the IGTP-80xT comply with IEEE 802.3at / 802.3af PoE standard,
please check that the device is also comply with IEEE 802.3at / 802.3af
PoE standard. Otherwise, the IGTP-80xT will not inject PoE power to
the devices.
Why I connect IGTP-805AT to device with 100Base-FX
interface and the 100Base-FX fiber connection fail?
Solution:
Please check the fiber connection between two devices is correct.