Customer service and spare parts, Technical information – DE DIETRICH DRS330JE1 User Manual
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CUSTOMER SERVICE AND SPARE PARTS
If the appliance is not functioning properly, check
that:
•
the plug is firmly in the wall socket and the mains
power switch is on;
•
there is an electricity supply (find out by plugging
in another appliance);
•
the thermostat knob is in the correct position.
•
If there are water drops on the bottom of the
cabinet, check that the defrost water drain
opening is not obstructed (see “Defrosting”
section).
•
If your appliance is still not working properly after
making the above checks, contact the nearest
service centre.
To obtain fast service, it is essential that when you
apply for it you specify the model and serial number
of your appliance which can be found on the
guarantee certificate or on the rating plate located
inside the appliance, on the bottom left-hand side.
TECHNICAL INFORMATION
The technical infomation are situated in the rating plate on the internal left side of the appliance .
The freezer compartment, however, will become
progressively covered with frost. This should be
removed with a plastic scraper , whenever the
thickness of the frost exceeds 4 mm. During this
operation it is not necessary to switch off the power
supply or to remove the foodstuffs.
However, when the ice becomes very thick on the
inner liner, complete defrosting should be carried out
and it is advisable to carry out this operation when
the appliance is empty.
To carry out complete defrosting of the freezer
compartment
proceed as follows:
1. pull out the plug from the wall socket or turn the
thermostat knob to the «O» setting;
2. remove any stored food, wrap it in several layers
of newspaper and put it in a cool place;
3. leave the door open;
4. when defrosting is completed, dry the interior
thoroughly;
5. turn the thermostat knob back to the required
setting or replace the plug in the power socket.
After letting the appliance run for at least half an
hour, replace the previously removed food into
the compartment.
Important:
Never use sharp metal tools to scrape off frost
from the evaporator as you could damage it.
Do not use a maechanical device or any artificial
means to speed up the thawing process other
than those recommended by the manufacturer.
A temperature rise of the frozen food packs,
during defrosting, may shorten their safe storage
life.