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Rose Electronics ServeView Pro User Manual

Page 24

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SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL

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PS/2 mouse gets out of sync
 Cabling was disturbed during mouse movement. Issue the null

command once or twice to re-sync the mouse. Update mouse driver.
Try using ctrl O command to recover if O/S is NT.

 Sun keyboard needs to be reset, with unit power on, disconnect and re-

connect the sun keyboard.


Video fuzzy
 Cable too long or wrong type. Verify that resolution and distance

match. See Appendix G. Upgrade cable if necessary.


Video not synchronized or wrong color
 Cable is loose, reseat cable.
 Monitor not capable of syncing to video selected, upgrade monitor.
 Cable is defective; try using cable from another computer if problem

goes away cable is defective.

 Port on ServeView Pro is defective; try using another port on

ServeView Pro. If problem goes away port is defective.


Lower resolution OK, but can’t enter high resolution mode
 Video driver has not been setup for this resolution. Configure the

driver.


Slave unit does not switch
 Maximum ports command not issued.
 Width or units command not configured properly. Reconfigure them to

match number of computers and how they are connected.