Rose Electronics ServeView Pro User Manual
Page 24

SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL
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PS/2 mouse gets out of sync 
 Cabling was disturbed during mouse movement. Issue the null 
command once or twice to re-sync the mouse. Update mouse driver. 
Try using ctrl O command to recover if O/S is NT. 
 Sun keyboard needs to be reset, with unit power on, disconnect and re-
connect the sun keyboard.
 
Video fuzzy 
 Cable too long or wrong type. Verify that resolution and distance 
match. See Appendix G. Upgrade cable if necessary.
 
Video not synchronized or wrong color 
 Cable is loose, reseat cable. 
 Monitor not capable of syncing to video selected, upgrade monitor. 
 Cable is defective; try using cable from another computer if problem 
goes away cable is defective.
 Port on ServeView Pro is defective; try using another port on
ServeView Pro. If problem goes away port is defective.
 
Lower resolution OK, but can’t enter high resolution mode 
 Video driver has not been setup for this resolution. Configure the 
driver.
 
Slave unit does not switch 
 Maximum ports command not issued. 
 Width or units command not configured properly. Reconfigure them to 
match number of computers and how they are connected.
 
 
 
 
 
 
 
