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Troubleshooting, Error messages, Insert card – Ericsson A1018 User Manual

Page 69: Searching, No network, Wrong pin, wrong pin2, Matching error, Pin blocked unblock, Blocked contact card provider

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Troubleshooting

Troubleshooting

This chapter lists some problems that you might encounter while
using your phone. Some problems require that you call your service
provider, but most of the problems you encounter are easy to correct
yourself.

Insert Card

There is no SIM card in the phone. Insert a SIM card. See “The SIM
Card” on page 5.

Searching

If the message

Searching

remains in the display, you are within range

of a network but you are not allowed to use it. However, in an emer-
gency, some operators allow you to call the international emergency
number 112. See “Making Emergency Calls” on page 15.

No network

There is no network within range or the received signal is too weak.
You have to move to get a signal that is strong enough.

Wrong PIN, Wrong PIN2

You entered your PIN incorrectly.

Enter the correct PIN or PIN2, and press

Y E S

.

Matching Error

When you want to change a security code (for example PIN) you
have to confirm the new code by entering it again. The two codes that
you have entered do not match. See “The SIM Card Lock” on
page 44
.

PIN Blocked Unblock?

You entered your PIN incorrectly three times in a row. To unblock see
“The SIM Card Lock” on page 44.

Blocked Contact card provider

You entered your personal unblocking key (PUK) incorrectly 10
times in a row. Contact your network operator or service provider.

ERROR MESSAGES

Insert

card

Searching

16:21

No network

Wrong

PIN

Matching

error

PIN

Blocked

Unblock?

Blocked

Contact card

provider