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Getting help – Enterasys Networks Wireless Ethernet Adapter I User Manual

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Preface

Getting Help

For additional support related to this device or document, contact Enterasys Networks using one of
the following methods:

Before calling Enterasys Networks, please have the following information ready:

Your Enterasys Networks service contract number

A description of the problem

A description of any action(s) already taken to resolve the problem

The serial and revision numbers of all involved Enterasys Networks products in the network

A description of your network environment (for example, layout and cable type)

Network load and frame size at the time of trouble (if known)

The device history (for example, have you returned the device before, is this a recurring
problem)

Any previous Return Material Authorization (RMA) numbers

World Wide Web

http://www.enterasys.com/wireless

Phone:

North America: (603) 332-9400
Europe: 353 61 701 910
Asia: +800 8827-2878

Internet mail

[email protected]

To send comments or suggestions concerning this document, contact
the Enterasys Networks Technical Writing Department via the following
E-mail address: [email protected]
Make sure to include the document Part Number in the email message.