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Grass valley product support, Web technical support, Phone support – Grass Valley Profile InSync v.3.0 User Manual

Page 4: Authorized support representative

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InSync User Guide

July 2, 2008

Grass Valley Product Support

To get technical assistance, check on the status of a question, or to report new issue, contact
Grass Valley Product Support via e-mail, the Web, or by phone or fax.

Web Technical Support

To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.

World Wide Web:

http://www.thomsongrassvalley.com/support/

Technical Support E-mail Address:

[email protected]

.

Phone Support

Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.

Authorized Support Representative

A local authorized support representative may be available in your country. To locate the
support representative for your country, visit the product support Web page on the Grass
Valley Web site.

International
(France)

+800 80 80 20 20
+33 1 48 25 20 20

Italy

+39 02 24 13 16 01
+39 06 87 20 35 42

International
(United States,
Canada)

+1 800 547 8949
+1 530 478 4148

Belarus, Russia,
Tadzikistan,
Ukraine,
Uzbekistan

+7 095 258 09 20
+33 (0) 2 334 90 30

Hong Kong,
Taiwan, Korea,
Macau

+852 2531 3058

Indian
Subcontinent

+91 11 515 282 502
+91 11 515 282 504

Australia, New
Zealand

+61 1300 721 495

Germany, Austria,
Eastern Europe

+49 6150 104 444

Central, South
America

+55 11 5509 3440

Near East, Africa

+33 1 48 25 20 20

China

+861 066 0159 450

Netherlands

+31 (0) 35 62 38 421

Belgium

+32 (0) 2 334 90 30

Northern Europe

+45 45 96 88 70

Japan

+81 3 5484 6868

Singapore

+65 6379 1313

Malaysia

+603 7805 3884

Spain

+41 487 80 02

Middle East

+971 4 299 64 40

UK, Ireland, Israel

+44 118 923 0499