Verilink Red Zone Encryption (REMS) (880-502423-001) Product Manual User Manual
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Verilink REMS User Manual
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• Do not overload wall outlets and extension cords, as this can result in fire or
electric shock.
• Never push objects of any kind into the shelves. They may touch dangerous
voltage points or short out parts that could result in fire or electric shock. Never
spill liquid of any kind on this equipment.
• Unplug the equipment from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
•
When the power supply cord or plug is damaged or frayed.
•
If liquid has been spilled into the product.
•
If the product has been exposed to rain or water.
•
If the product has been dropped or if the cabinet has been damaged.
Product Warranty
Verilink’s product warranty covers repair or replacement of all equipment under normal
use for a five-year period from date of shipment. Replacement products may be new or
reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty
or the remainder of the initial warranty period, whichever is longer. Our in-house Repair
Center services returns within ten working days.
Customer Service
Verilink offers the following services:
• System Engineers at regional sales offices for network design and planning
assistance (800) 837-4546
• Technical Assistance Center for free 24x7 telephone support during installation,
maintenance, and troubleshooting (800) 285-2755 and [email protected]
• To return a product, it must be assigned a Return Materials Authorization (RMA)
number before sending it to Verilink for repair (800) 926-0085, ext. 2282
• Maintenance contracts and leasing plans (800) 837-4546
• Technical Training on network concepts and Verilink products (800) 282-2755
• Web site (www.verilink.com)