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Tips and recommendations for installation, Prog, Questions about the sonesse ultra 50 rts – SOMFY Sonesse Ultra 50 RTS User Manual

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2.3.5. recording the rts control point
The motorisation is in programming mode:
-- Quickly press the PROG button on the RTS control

point to be programmed:
→The motorised product moves up and down: this

RTS control point is programmed in the motorisation.

If the motorisation is no longer in programming mode, repeat step 2.3.1 then perform

step 2.3.4.

2.3.6. adding/deleting somfy control points and sensors
Refer to the corresponding guide.

2.4. tIPs and reCommendatIons for InstallatIon

2.4.1. questions about the sonesse Ultra 50 rts?

PROG.

Observations

Possible causes

Solutions

The motorised product

does not operate.

The wiring is incorrect.

Check the wiring and modify it if necessary.

The Drive is in thermal protection.

Wait until the motor cools down.

The control point battery is weak.

Check whether the battery is weak and replace

it if necessary.

The control point is not

compatible.

Check for compatibility and replace the control

point if necessary.

The control point used has not been

programmed into the motor.

Use a programmed control point or program this

control point.

The motorised

product is noisy:

The drive wheel and the crown are not

suitable for the tube.

Replace the drive wheel and the crown

The motorised product is compressed

between the brackets

Increase the play between the brackets

The tube contains swarf and screws.

Clean the roller tube.

The motorised product

stop to soon or to late.

The end-limits of the motorised product

drift.

Readjust the end-limits

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