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Troubleshooting – Design Dynamics DVF-36S-N User Manual

Page 27

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120441-01A

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trOUBLeShOOtinG

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Fol-

low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

POSSIBLE CAUSE

1. Gas leak. See Warn-

ing statement at top of
page

2. Control valve defective

1. Foreign matter between

control valve and burner

2. Gas leak. See Warn-

ing statement at top of
page

1. Debris around burner air

mixer

2. Improper vent
configuration

1. Air holes at burner inlet

blocked

2. B u r n e r f l a m e h o l e s

blocked

3. Improper venting or ex-

cessive blockage

4. Excessive amounts of

embers and pan material

OBSERVED PROBLEM

Gas odor even when control
knob is in OFF position

Gas odor during combus-
tion

Glass soots

Dark residue on logs or
inside of fireplace

REMEDY

1. Locate and correct all leaks

(see Checking Gas Connec-
tions
, page 16)

2. Replace control valve

1. Take apart gas tubing and re-

move foreign matter

2. Locate and correct all leaks

(see Checking Gas Connec-
tions
, page 16)

1. Inspect the opening at the base

of the burner to see that it is
NOT packed with any type of
material

2. Check vent configuration speci-

fication (see Venting Installation,
page 8)

1. Clean out air holes at burner

inlets. Periodically repeat as
needed

2. Remove blockage

3. Have the vent system inspect-

ed, including the termination
cap. Remove any restrictions
or obstruction

4. Clear excess embers until a

minimum gap of 1/2" remains
under the grate