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Troubleshooting – Design Dynamics DVF-36S-N User Manual

Page 26

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120441-01A

26

OBSERVED PROBLEM

Pilot will not stay lit

No gas to burner, although wall
switch and valve are set to the
ON position

Frequent pilot outage

Fireplace produces a clicking/
ticking noise just after burner
is lit or shut off

Slight smoke or odor during
initial operation

REMEDY

1. Check wiring connection.

Refer to wiring diagram
(see Wiring Diagram, page
21) and/or check ground
wire to ignition module

2. Clean and adjust pilot burn-

er and check gas supply
and inlet pressure to unit

Note: Have a qualified tech-

nician replace pilot assem-
bly if broken or corroded

1. Check electrical connec-

tions

1. Clean and adjust pilot flame

for maximum flame impinge-
ment on thermopile

2. Have the vent system in-

spected, including the ter-
mination cap. Remove any
restriction or obstruction

1. This is normal with most

fireplaces. If noise is ex-
cessive, contact qualified
service person

1. Problem will stop after a few

hours of operation

trOUBLeShOOtinG

Continued

POSSIBLE CAUSE

1. Loose wiring on ignitor wire

to ignition module and/or
poor ground to ignition
module

2. Pilot flame too low to

sense

1. Wall switch wires defective

or too long

1. Pilot flame may be too

low, causing safety pilot to
“drop out”

2. Improper venting or exces-

sive blockage

1. Metal expanding while

heating or contracting while
cooling

1. Residues from manufac-

turing processes and logs
curing