Sierra Video DashBoard Control System - Manual (Page 52)

6–4 • Configuring Devices DashBoard User Manual (Iss. 03)
• All network interfaces — Select this option to enable DashBoard to find
openGear cards only on the local network. DashBoard queries the network every 10
seconds and display new devices in the Tree Views. This is the default setting.
• Selected network interface(s) — Select this option to enable DashBoard to
query the specified network every 10 seconds and display new devices in the Tree
Views.
5. Click Apply.
This completes the procedure for configuring the Automatic Discovery feature.
Troubleshooting
If you are unable to make changes to the parameters of a device, or the Upload or Reboot
buttons are disabled:
• verify that any edit permissions for the device are enabled in the Device Tab.
• verify any relevant card-edge controls on your card are set to enable remote control.
Removing Offline Devices
An offline device is still listed in the Tree View, with a grayed out status indicator, however
DashBoard no longer communicates with the device. You can remove all offline devices within
an openGear frame from the Tree View using the following procedure.
Use the following procedure to remove all offline devices in an openGear frame:
1. In the Tree View, right-click the frame which has the offline device.
2. Select Remove offline devices to remove the offline device from the Tree View.
This completes the procedure to remove all offline devices in an openGear frame.
Note — Not all openGear devices support the edit permissions feature and it is recommended
that you refer to the documentation for your device for details. This control typically appears on
the Setup Tab of the Device View.
Operating Tip — You can also select the device and right-click to remove it from the Tree
View.