Sierra Video 3232HD-3G - Manual (Page 65)

ASPEN 1616 AND 3232HD/SDI 3G ROUTING SWITCHER
55
Control
Problem Remedy
No control of
Routing Switcher
from PC software
 Confirm the correct wiring of the connecting cable. Be sure to use a
standard one to one 9 pin serial cable.
 Confirm that the baud rate of your computer COM port is set to the same
as that of your Routing Switcher (9600-Baud factory default). Confirm
that the proper COM port is selected in the control software.
 Use a terminal emulator program to send **!! commands and check for
**OK!! response.
 If you do not receive **OK!!, the problem is with the switcher.
Switching Malfunctions
Problem Remedy
The switcher
succeeds in
switching a number
of sources then
fails to switch one.
Malfunction in the particular source or cable assembly.
NOTE:
The most common failure mode in transferring the signal of an audio source
is a break in the connecting wire.
 Disconnect the source from a channel that is switching successfully
and connect the suspect source to it. If the channel continues to switch
successfully, then there is something wrong with the Routing Switcher
or the suspect source was not connected properly. If it does not
continue to switch successfully, then there is something wrong with the
source or cable assembly.
Technical Support
Sierra Video has made every effort to insure that your unit has been fully tested and is configured
to your order specifications. If problems arise that can not be resolved, please contact the Sierra
Video technical support department.
Sierra Video factory- (530) 478-1000
Email- [email protected]