D-Link DIR-825 User Manual

Page 91

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D-Lnk DIR-825 User Manual

Secton - Troubleshootng

3..Why.can’t.I.connect.to.certain.sites.or.send.and.receive.emails.when.connecting.through.my.router?.

If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).

Note:.AOL.DSL+.users.must.use.MTU.of.1400..

To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could
be another computer, or a URL.

• Click on

Start and then click Run.

• Windows

95, 98, and Me users type in

command (Windows

NT, 2000, and XP users type in

cmd) and

press

Enter.(or click OK).

• Once the window opens, you’ll need to do a special ping. Use the following syntax:

. ping.[url].[-f].[-l].[MTU.value]

Example:

ping.yahoo.com.-f.-l.1472