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Warranty – Dimplex Fireplace DFG3033 User Manual

Page 20

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Warranty

product is located if the purchaser’s

site is beyond 30 miles (48 km) from

the closest service depot of Dimplex’s

dealer or service agent; and (ii)

the purchaser is solely responsible

for providing clear access to all

serviceable parts of the product.
For products (other than surrounds

(mantels) and trims) for the period

commencing at 12:01 a.m. on the

day after the first anniversary of

the first purchase and ending at

midnight on the fifth anniversary

of the date of first purchase, this

limited warranty entitles the purchaser

to replacement parts only without

charge. If Dimplex is unable to replace

such part, or if replacement is not

commercially practicable or cannot

be timely made, Dimplex may, in lieu

of replacement, choose to refund the

purchase price for such part. The

purchaser shall not be entitled to

on-site or in-home warranty services.

The purchaser shall be responsible

for all expenses incurred for the

removal of the part and installation

of the replacement part including,

without limitation, all shipping costs

and transportation costs to and from

the authorized dealer’s or service

agent’s place of business and all labour

costs. such costs shall not be the

responsibility of Dimplex.
For surrounds (mantels) and trims

for the period ending at midnight

on the first anniversary of the

date of first purchase, Dimplex will

in its sole discretion either repair or

replace such defective surrounds

(mantels) and trims or part thereof

without charge. If Dimplex is unable

to repair or replace such product or

part, or if repair or replacement is not

commercially practicable or cannot

be timely made, Dimplex may, in lieu

of repair or replacement, choose to

refund the purchase price for such

product or part. The purchaser shall

not be entitled to on-site or in-house

services. The purchaser is responsible

for all expenses incurred for repair

or replacement of such product or

part including, without limitation, all

shipping costs and transportation costs

to and from the authorized dealer’s or

service agent’s business and all labour

costs. such costs shall not be the

responsibility of Dimplex.
on-site or in-home services not

provided under this warranty may be

performed at the purchaser’s specific

request and expense at Dimplex’s

then-current rates for such services.

What Dimplex and its dealers and service

agents are also not responsible for:
In no EvEnT WILL DIMPLEX, oR ITs

DIRECToRs, oFFICERs, oR aGEnTs,

bE LIabLE To ThE PuRChasER oR

anY ThIRD PaRTY, WhEThER In

ConTRaCT, In ToRT, oR on anY

oThER basIs, FoR anY InDIRECT,

sPECIaL, PunITIvE, EXEMPLaRY,

ConsEQuEnTIaL, oR InCIDEnTaL

Loss, CosT, oR DaMaGE aRIsInG

ouT oF oR In ConnECTIon WITh

ThE saLE, MaInTEnanCE, usE, oR

InabILITY To usE ThE PRoDuCT,

EvEn IF DIMPLEX oR ITs DIRECToRs,

oFFICERs, oR aGEnTs havE bEEn

aDvIsED oF ThE PossIbILITY oF

suCh LossEs, CosTs oR DaMaGEs,

oR IF suCh LossEs, CosTs, oR

DaMaGEs aRE FoREsEEabLE. In