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Attended transfer after calling, Attended transfer before calling, Figure 16: attended transfer after calling – Grandstream Wave User Manual

Page 25: Transferring

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Firmware Version 1.0.1.21

Grandstream Wave User Guide

Page 24 of 64

ATTENDED TRANSFER AFTER CALLING

Grandstream Wave supports attended transfer before or after calling, which provides users a fast and

easy way to complete attended transfer.

Make an active call first and follow the steps below to transfer the call to the third party.

Figure 16: Attended Transfer after Calling

Transferring

ATTENDED TRANSFER BEFORE CALLING

Besides the transferring mentioned above, users also could consult the third party first before transferring

the call. Make an active call first and follow the steps below to transfer the call.

1. During an
active

call,

slide to right to
access

call

line screen.

2. Tap on "Add Call"
to dial the number for
the second call and
make sure the call is
established. This will
place the previous
call on hold.

3. During the new
active call, tap on
"More" and select
"Transfer"

in

the

available options to
access the transfer
screen as shown in
figure on the right.

4. Tap on the line on hold
to transfer the call.