Troubleshooting the amulet, Chapter – Entone Amulet 300 (F1) User Manual
Page 27
Amulet High Definition IP Television Receiver User’s Guide
Copyright
2010 Entone, Inc. All rights reserved
25
Chapter
10
10 Troubleshooting the Amulet
This section describes some of the most common problems that might be encountered when installing
Amulet, and the solutions to those problems.
Symptom
Remedy
Reference
Remote controls
do not work
Check batteries are correctly loaded.
Check that new URC 4 remote control is
used.
Check remote control is programmed to IR
mode. In case of doubt, program the remote
control again.
Section 8
– Remote
Remote controls
cannot control
the
programmed
devices
Device manufacturers may change their
device codes or no device code can be found
in the Universal Remote Control User‘s
Guide. Try searching the device code
according to the procedures listed in the
Universal Remote Control User‘s Guide.
Amulet Quick Reference
Guide
URC 4 User‘s Guide
Standby
indicator at the
front panel not lit
The power supply to the box is probably not
working:
Check that the AC/DC adapter is connected
properly to the DC INPUT connector.
Check that there is power from the power
source.
Make sure you have pressed the Standby
button at the top of the box and that the
Standby / On light is green.
Section 7
Standby
indicator on the
front panel stays
orange for more
than 60 seconds
Check that the ADSL cable is properly
connected between the ADSL connector and
the ADSL modem. The ADSL Link indicator
should be orange and steady.
Check that the ADSL modem is properly
connected to the telephone socket.
Section 7
Standby
indicator turns
green; no
picture on the
TV
Check that the video output connector of the
Amulet is properly connected to the input
connector of the primary TV.
―RF TV‖ (coaxial connection): the TV set
should be set to channel 3/4.
Composite, Component or HDMI connection:
the TV set should be set to the correct input
mode for the signal.
Component or HDMI connection: the
resolution selected in Amulet is supported by
your TV.
Section 4
No sound
Check that the audio cable is connected to
the correct input in your device.
Is the volume of the device turned down to
the minimum level?
If HDMI or component is used. Try disabling
Section 5