DR Power Tow-Behind 13.74 Pro-XL (August 2010 - August 2014) - Manual (Page 31)

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Chapter 5: Troubleshooting
Most problems are easy to fix. Consult the Troubleshooting Table below for common problems and their solutions. If you
continue to experience problems, contact us at www.DRpower.com or call toll-free 1-800-DR-OWNER (376-9637) for support.
Troubleshooting Table
S YMPTOM P OSSIBLE C AUSE
Engine recoil will not
pull out or is difficult to
pull.  Check for debris in the Chipper Hopper.
 Check the Engine oil level, the Engine may be seized. See your engine owners manual.
 There may be an oil compression lock in the cylinder. Take out the Spark Plug; hold a rag over
the Spark Plug hole and pull the Recoil Cord several times to blow out any oil in the cylinder.
Wipe off the Spark Plug and reinstall it.
 The Recoil may be broken or jammed. visit us at www.DRpower.com or call 1-800-DR-OWNER
(376-9637) for assistance.
The Engine won’t start
manually.
(Please refer to the
Engine Owner’s Manual
for engine-specific
procedures.)
 Check that the Spark Plug Wire is attached.
 Check the oil and gas level. See your engine owners manual.
 You should be using fresh, clean gas. If the gas is old, change it. Use a fuel stabilizer if you keep
gas longer than one month.
 Check the Throttle adjustment and travel. See your engine owners manual.
 The Spark Plug should be clean. If the Spark Plug is dirty or cracked, change it. If it’s oily, leave
it out, hold a rag over the Plug hole and pull the Recoil Cord several times to blow out any oil in
the cylinder, then wipe off the Plug and reinstall it.
 Check that the Safety Interlock Switch at the bottom of the Inlet Duct is intact.
 If the Engine still won’t start, visit us at www.DRpower.com or call 1-800-DR-OWNER (376-9637)
for assistance.
The Engine won’t start
using Electric-Start.
(Please refer to the
Engine Owner’s Manual
for engine-specific
procedures.)
 Check the previous section (Manual Starting) for possible causes.
 Check the wire connections—especially the ground connection, the green wire coming from the
Battery, where it connects to the Engine.
 The Battery should be charged. Check the voltage yourself or at a gas station. If it’s low, charge
it with a 12-volt, 1 to 2 Amp trickle charger. If you don’t use your machine for at least 45 minutes
at a time, the Battery may need to be periodically charged. See the Battery Care section in
Chapter 4.
 If your Battery is charged and your DR still won’t start, visit us at www.DRpower.com or call 1-
800-DR-OWNER (376-9637) for assistance.
Before performing any maintenance, repairs or inspection, you must first shut off the Mower and Leaf and Lawn Vacuum engines,
wait five minutes for all parts to stop and cool, and disconnect the Spark Plug Wire of the Leaf and Lawn Vacuum.