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Troubleshooting – Desa FDCFRN User Manual

Page 31

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111244-01C

31

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Residues from manufacturing

processes and log curing

2. Not enough air

3. Gas regulator defective

1. Turning control knob to HI po-

sition when burner is cold

2. Air in gas line

3. Air passageways on fireplace

blocked

4. Dirty or partially clogged

burner orifice

1. When heated, vapors from fur-

niture polish, wax, carpet
cleaners, etc. may turn into
white powder residue

1. Not enough combustion/ven-

tilation air

1. Battery is not install. Battery

power is low

1. Metal expanding while heating

or contracting while cooling

REMEDY

1. Problem will stop after a few

hours of operation

2. Check burner for dirt and de-

bris. If found, clean burner
(see Cleaning and Mainte-
nance,
pages 27 and 28)

3. Replace gas regulator

1. Turn control knob to LO po-

sition and let warm up for a
minute

2. Operate burner until air is re-

moved from line. Have gas
line checked by local natural
gas company

3. Observe minimum installation

clearances (see pages 10
through 12)

4. Clean burner (see Cleaning and

Maintenance, pages 27 and 28)
or replace burner orifice

1. Turn fireplace off when using

furniture polish, wax, carpet
cleaners, or similar products

1. Refer to Air for Combustion

and Ventilation requirements
(page 6)

1. Replace 9-volt batteries in re-

ceiver and remote control

1. This is common with most

fireplaces. If noise is exces-
sive, contact qualified service
person

OBSERVED PROBLEM

Slight smoke or odor during ini-
tial operation

Fireplace produces a whistling
noise when burner is lit

White powder residue forming
within burner box or on adja-
cent walls or furniture

Moisture/condensation noticed
on windows

Remote does not function (Re-
mote-Ready Models Only)

Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off

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