Compuprint 9060LA - Manual (Page 146)

142
Printing Problems and Solutions
Symptoms Possible Cause Action/Resolution
Ribbon cartridge is not
installed. Install the ribbon cartridge. See Step 2 in the
Quick Reference Guide. Printer not printing.
Print head carriage
moves.
Ribbon is not properly
installed. Reinstall or readjust the ribbon cartridge
properly. See Step 2 in the Quick Reference
Guide.
Print head is not close
enough to the paper. Check the PRINT GAP Option setting in Set-Up.
See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e P P P r r r i i i n n n t t t i i i n n n g g g M M M o o o d d d e e e s s s ".
If the PRINT GAP Option is set to Auto.
adjust. , check the AUTO. GAP OFFSET Option
setting in Set-Up. See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e P P P r r r i i i n n n t t t i i i n n n g g g
M M M o o o d d d e e e s s s ".
Poor print quality. Paper type is not correct. Use paper conforming to the paper
specifications. See "P
P P a a a p p p e e e r r r S S S p p p e e e c c c i i i f f f i i i c c c a a a t t t i i i o o o n n n s s s ".
Ribbon cartridge type is not
correct. Use a &3* ribbon cartridge. See "Supplies and
Options Order Numbers" in the Quick Reference
Guide.
Ribbon is not properly
installed. Reinstall or readjust the ribbon cartridge
properly. See Step 2 in the Quick Reference
Guide.
Ribbon is worn or defective. Replace the ribbon cartridge. See "R R R e e e p p p l l l a
a a c
c c i
i i n
n n g
g g
t t t h h h e e e R R R i i i b b b b b b o o o n n n C C C a a a r r r t t t r r r i i i d d d g g g e e e ".
Ribbon is jammed. Turn the ribbon feed knob to release the ribbon.
If the ribbon feed is stuck, replace the ribbon
cartridge. See "R
R R e e e p p p l l l a a a c c c i i i n n n g g g t t t h h h e e e R R R i i i b b b b b b o o o n n n
C C C a a a r r r t t t r r r i i i d d d g g g e e e ".
Print head is not properly
set (print head is too close or
too far). Check the PRINT GAP Option setting in Set-Up.
See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e P P P r r r i i i n n n t t t i i i n n n g g g M M M o o o d d d e e e s s s ".