BECKHOFF EtherCAT IPCore Section III - Manual (Page 16)

Appendix
Slave Controller – EtherCAT IP Core Data Sheet Addendum 13
4 Appendix
4.1 Support and Service
Beckhoff and our partners around the world offer comprehensive support and service, making available fast and competent assistance with all questions related to Beckhoff products and system solutions.
4.1.1 Beckhoff’s branch offices and representatives
Please contact your Beckhoff branch office or representative for local support and service on Beckhoff products!
The addresses of Beckhoff's branch offices and representatives round the world can be found on her internet pages: http://www.beckhoff.com
You will also find further documentation for Beckhoff components there.
4.2 Beckhoff Headquarters
Beckhoff Automation GmbH & Co. KG
Huelshorstweg 20
33415 Verl
Germany
Phone: +49 (0) 5246 963-0
Fax: +49 (0) 5246 963-198
E-mail: [email protected]
Web: www.beckhoff.com
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of individual Beckhoff products, but also with other, wide-ranging services:
 world-wide support
 design, programming and commissioning of complex automation systems
 and extensive training program for Beckhoff system components
Hotline: +49 (0) 5246 963-157
Fax: +49 (0) 5246 963-9157
E-mail: [email protected]
Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
 on-site service
 repair service
 spare parts service
 hotline service
Hotline: +49 (0) 5246 963-460
Fax: +49 (0) 5246 963-479
E-mail: [email protected]