BayTech RPS Single-phase Combined - Manual (Page 20)

RPS with or without Ethernet
20
Troubleshooting:
Diagnostic LED Indications
To detect hardware, cabling, or configuration problems upon initialization of power, the RPS Series go
through a diagnostic sequence. To help determine the cause of the problem, the RPS Series have a CX
LED located on the front, right side of the unit. Upon initialization of power, refer to the table below
for interpretation.
INDICATION INTERPRETATION
Not lit
Normal unconnected operation
Brief flash followed by a solid illumination Established connection on network port or
serial port
Flashes 1 time per cycle Hardware or NIC problem
Flashes 2 times per cycle Configuration error
Flashes 3 times per cycle Cable or hub connection fault
Flashes 4 times per cycle Duplicate IP address
Remains lit without a brief flash prior to
illumination Memory error
NOTE: Diagnostic indications override a connection indication.
Functional Solutions:
1. No menu serial port:
a. RPS power is on and cable connected to EIA232 serial port.
b. Verify the cable and adapter has the correct pin out, RJ08X007 and 9FRJ45PC-1.
c. Cisco Rollover cables have the same pin out as RJ08X007.
d. Type 5(;), the Attention Character will not echo to the screen, if it does than it may have
been changed to a character other than the semi-colon.
2. Password not Work:
a. Password is case sensitive, check for Caps Lock.
b. Have the admin user delete the user and add back
i. Refer to RPS Configuration/User Management ‘Delete a User’ and ‘Add a User’
section.
ii. Refer to Network Access Configuration/Login Setup/Manage Users
3. No Access to Configuration Menu:
a. Only the first user in the ‘Manage User’ menu is considered the admin user.
b. If the admin user is not known, reset to factory default is required.
4. No Outlets displayed for User:
a. Outlets have to be assigned to the user, refer to ‘RPS Configuration User Management
Assigned Outlets’ section.