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Troubleshooting, Troubleshooting -1 – Avery Dennison FreshMarx 9415 Operator Handbook User Manual

Page 27

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T R O U B L E S H O O T I N G

This chapter lists some common problems and
their solutions.

Problem Action

Screen is off when
the printer is turned
on.

Check the power connections
from the power supply to the
printer and the wall outlet. See

Connecting the Printer’s Power

Supply

in Chapter 1 for more

information.

Load the labels correctly and
make sure they are the
FreshMarx labels recommended
for this application. See

Loading Labels

” in Chapter 1

for more information.

The printer does not
print.

Labels may be jammed. See

Clearing Label Jams

” in

Chapter 3 for more information.

Calibrate the supply.

1. Load labels. See “

Loading

Labels

” in Chapter 1 for

more information.

2. Press to calibrate the

labels.

Clear a label jam. See

Clearing Label Jams

” in

Chapter 3 for more information.

Printing stops OR the
printer does not
advance from one
label to the next
correctly.

Place the supply clip in the
correct position to rest against
the edge of the labels. See

Loading Labels

” in Chapter 1

for more information.

4

Troubleshooting 4-1