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Getting service, Home, Prev next – ARRIS TM602 User Guide User Manual

Page 7: Touchstone tm602 telephony modem user’s guide

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Touchstone TM602 Telephony Modem User’s Guide

7

Getting

Battery

USB

Ethernet

Safety

Started

Installation

Installation

Drivers

Configuration

Usage

Troubleshooting

Glossary

Getting Service

Before trying to use your new Telephony Modem, contact your local cable company

to establish an Internet account and telephone service. When you call, have the fol-

lowing information ready:

the Telephony Modem serial number and MAC addresses of the unit (printed

on a sticker on the bottom of the Telephony Modem)

the model number of the Telephony Modem

Save this information for future use. In addition, you should ask your cable com-

pany the following questions:

Do you have any special system requirements or files that I need to down-

load after I am connected?

When can I start using my Telephony Modem?

Do I need a user ID or password to access the Internet or my e-mail?

Will my phone number(s) change?

What new calling features will I have and how do I use them?

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