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Installing usb drivers on windows vista, Home, Prev next – ARRIS TM602 User Guide User Manual

Page 33: Touchstone tm602 telephony modem user’s guide

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Touchstone TM602 Telephony Modem User’s Guide

33

Getting

Battery

USB

Ethernet

Safety

Started

Installation

Installation

Drivers

Configuration

Usage

Troubleshooting

Glossary

Installing USB Drivers on Windows Vista

Follow these steps to install USB drivers on Windows Vista.

Installing Touchstone USB Drivers on Vista in 32-bit Mode

When running Vista in 32-bit mode, simply connect your PC to the Touchstone Te-

lephony Modem or Cable Modem. The Vista Hardware Installation Wizard finds the

correct 32-bit USB driver and installs it for you.

Installing Touchstone USB Drivers on Vista in 64-bit Mode

When running Vista in 64-bit mode, you must install an updated Vista USB 1.1 driv-

er. Follow these steps to obtain and install the driver.

1 Download the zipped Vista USB driver from the ARRIS website at the follow-

ing link:

http://www.arrisi.com/support/usb/index.asp

2 Unzip the files to a directory that can be referenced later (Step 8) during the

installation of the USB driver.

3 Connect the USB cable between the Touchstone Cable Modem or Telephony

Modem and personal computer running Vista.

4 When the Found New Hardware screen is presented, select the “Locate and

install driver software (recommended)” option.

5 When you see a window with the heading “Windows needs your permission

to continue,” click Continue to proceed.

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