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Page 62: Touchstone tm602 telephony modem user’s guide

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Touchstone TM602 Telephony Modem User’s Guide

62

Getting

Battery

USB

Ethernet

Safety

Started

Installation

Installation

Drivers

Configuration

Usage

Troubleshooting

Glossary

Indicator Lights for the TM602G/H Models

The Touchstone Telephony Modem has eight indicator lights to assist in troubleshooting. Note that

not all models have a Battery light.

Battery Mismatch

If the Telephony Modem alternates flashing the Battery light and all other lights, the installed bat-

tery is incompatible with the Telephony Modem. Remove the battery and install one of the batteries

described in

Battery Installation and Replacement (TM602G/H Models Only)

.

Wiring Problems

If the Telephony Modem begins flashing all its lights for more than 10 seconds, this indicates a prob-

lem with the telephone wiring — the red and green wires may be shorted (touching), or there may

be undesired voltage on the lines. If this pattern persists for more than 10 seconds, disconnect the

telephone lines from the Telephony Modem, then call a wiring technician for assistance.

Indicator Lights: Normal Operation

The following table shows light patterns during normal operation.

Mode

Power

DS

US

Online

Link

Tel. 1/Tel. 2

Battery

AC Power

Good

On

On =

Connected

to the

Internet

Flash

= Not

connected

to the

Internet

On =

Connected

to the

Internet

Flash

= Not

connected

to the

Internet

On =

Internet

Available

Off =

Internet

not

available

On =

Computer

Connected

Off =

Computer not

connected

Flash

=

Computer

Activity

On =

On-hook

Flash

=

Off-hook

Off = disabled

On =

Battery good

or low

Off =

Battery

missing or MTA

not registered

Flash

=

Battery bad

No AC

Power

Battery

Installed

Flash

Off

Off

Off

Off

On =

On-hook

Flash

=

Off-hook

Off = disabled

Off = Battery

power

Flash

=

Battery bad or

low

No AC

Power

No Battery

Off

Off

Off

Off

Off

Off

Off

Firmware

Upgrade

On

Flash

Flash

On

(normal

operation)

(normal

operation)

(normal

operation)

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