TEKVOX 51T-HD Presentation Switcher - Manual (Page 40)

TEK 51T-HD Compact Presentation Switcher
TEKVOX, INC. 36
www.tekvox.com
After-sales Service
1) If there are problems while using the TEK 51T-HD, please reference the user
manual first. Any transport costs are borne by the users during the warranty.
2) If you email our after-sales department or make a call, please provide us with
the following information:
 Product version and name.
 Detailed failure situations.
 The formation of the cases.
3) We offer products with a five-year warranty, which starts from the first day of
purchase (The purchase invoice shall prevail).
4) Warranties will not be honored in the following cases:
 A product is beyond the warranty.
 Damage due to incorrect usage or repairing.
 Damage due to device assembly operations by the maintenance company
non-assigned.
 No certificate or invoice as the proof of warranty.
 The product model shown on the warranty card does not match the model
of the product for repairing or had been altered.
 Damage caused by force majeure.
Remarks: For any questions or concerns, please contact your distributor or email
TEKVOX at
[email protected]
Tel: 210.348.6565
Fax: 713.490.3135
Email: [email protected]
Website: www.tekvox.co m