KBC Networks MiniLink User Manual

Page 14

ROUBLE

HOOTING

PROBLEM SUGGESTIONS

No picture or sound, no

indicator lights

1. NO POWER – make certain that all
equipment is plugged into the proper power
source.
2. Check power supply to make sure it is
outputting the required voltage.
3. Verify all non-weatherproof units are
protected from moisture.

No Picture or sound but

indicator lights are on

1. Verify the transmitter is aimed at the LNB
properly. You should have clear, wide-open
line of sight between the transmitter and LNB.
2. Poor cable connections. Check all cable
connections and connectors.

Horizontal bars or

lines, “jumpy” picture,

video loss in DVR

1. Receiver antenna may not be aligned with
the transmitter. Readjust antenna to match
polarity.
2. Video channel is improperly set, go by
each units’ label.
3. Possible interference on 5.8 GHz. Change
channels and use the higher frequencies if
possible.
4. Check video coming out of the “video out”
of the receiver directly into an analog monitor.
5. Poor connections. Check all coaxial
connections and make sure Quad-shielded RG
6 is used between the receiver and LNB.
6. Verify all non-weatherproof units are
protected from moisture

“Snowy”, “grainy”

picture or weak signal

1. Check line of sight or mounting heights. It
is recommended that the antennas be mounted
at least 15 feet above ground level.
2. Verify that there is a clear wide open path
with no obstructions that can block the signal
and result in poor video quality.
3. Verify that the picture coming out the
camera is clear video.
4. If using the 1-mile system, re-angle your
dish antenna so that is aiming downward to
avoid overshooting the transmitter.

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