DT Videolabs PlaybackPro Plus User Manual
Page 16
PlaybackPro Plus User Guide
Page 15
Troubleshooting NTP:
A simple way to determine if the clocks are locked is to:
1) uncheck the Set Date and Time Automatically checkbox
2) set the time ahead 1 hour
3) save the time
4) Enable the checkbox.
The time should reset to the time on the server.
Another way is to open the Terminal App and enter ntpq -p. You should get a reply
that looks like this:
remote
refid st t
when poll reach delay offset jitter
=======================================================
*local 192.168.1.100 2 u 168 512 377 96.551 7.941 685.438
!
When NTP is working correctly, offset and jitter should be non-zero values.
If clocks are not synchronizing, verify that the server is reachable on the network by
using the ping command:
ping 192.168.1.100
Ping can be exited by typing command / period. If the server can’t be pinged, check
network connections and settings.
When rebooting, it is best to restart the server a minute or so before restarting the
clients.
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