Datamax S-Class ST-3210 - Manual (Page 76)

66 ST/SV-3210 and ST/SV-3306
Warranty Service Procedures
If a defect should occur during the warranty period, the defective unit shall be
returned, freight and insurance prepaid, in the original shipping containers, to
one of the following locations:
Datamax Corporate Headquarters
4501 Parkway Commerce Boulevard
Orlando, Florida 32808
USA
Datamax International
Herbert House, Elizabeth Way, Pinnacles
Harlow, Essex CM19 5FE
United Kingdom
A Return Material Authorization (RMA) number must be issued before the
product can be returned. To open an RMA, please call the Datamax Customer
Service Department at (407) 523-5550. Include your RMA number on the
outside of the box and on the shipping document. Include a contact name, action
desired, a detailed description of the problem(s), and ticket examples when
possible with the defective unit. Datamax shall not be responsible for any loss or
damages incurred in shipping. Any warranty work to be performed by Datamax
shall be subject to Datamax’s confirmation that such product meets Datamax
warranty. In the event of a defect covered by its warranty, Datamax will return
the repaired or replaced product to the Purchaser at Datamax’s cost.
With respect to a defect in hardware covered by the warranty, the warranty shall
continue in effect until the end of the original warranty period, or for ninety (90)
days after the repair or replacement, whichever is later.
General Warranty Provisions
Datamax makes no warranty as to the design, capability, capacity or suitability
of any of its hardware, supplies, or software.
Software is licensed on an “as is” basis without warranty. Except and to the
extent expressly provided in this warranty and in lieu of all other warranties,
there are no warranties, expressed or implied, including, but not limited to, any
warranties of merchantability or fitness for a particular purpose.
Purchaser shall be solely responsible for the selection, use, efficiency and
suitability of Datamax’s products.