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Getting help from canon, Ordering information, Help us help you better – Canon PIXMA iP2600 User Manual

Page 2: Customer technical support sequence, Internet, Email tech support, Toll-free live tech support, Extended service and support

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Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the product): __________________________________

Model Number (located on the top of the product): ____________________________________

Setup CD-ROM number (located on the CD-ROM): ___________________________________

Purchase Date: _______________________________________________________________

Customer Technical Support Sequence*

1.Internet

www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and “where to
buy” instructions are found here.

2.Email Tech Support

www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical support
representatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.

3.Toll-Free Live Tech Support

(1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 90 days limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

4.Extended Service and Support

www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended
service program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon's
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.

* Support program specifics are subject to change without notice.

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description

Order #

FINE Cartridges

PG-30 Black

1899B002

CL-31 Color

1900B002

PG-40 Black

0615B002

CL-41 Color

0617B002

Canon Specialty Papers

All Occasion Photo Cards (4" x 8"/ 50 sheets)

1029A069

Glossy Photo Paper Credit Card Size (100 sheets)

9157A023

High Resolution Paper (8.5" x 11"/ 100 sheets)

1033A011

Matte Photo Paper (4" x 6"/ 120 sheets)

7981A014

Matte Photo Paper (8.5" x 11"/ 50 sheets)

7981A004

Photo Paper Glossy (4" x 6"/ 50 sheets)

0775B021

Photo Paper Glossy (4" x 6"/ 100 sheets)

0775B022

Photo Paper Glossy (8.5" x 11"/ 50 sheets)

0775B023

Photo Paper Glossy (8.5" x 11"/ 100 sheets)

0775B024

Photo Paper Plus Glossy (4" x 6"/ 50 sheets)

7980A012

Photo Paper Plus Glossy (4" x 6"/ 120 sheets)

7980A022

Photo Paper Plus Glossy (5" x 7"/ 20 sheets)

7980A019

Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)

7980A006

Photo Paper Plus Glossy II (4" x 6"/ 50 Sheets)

2311B022

Photo Paper Plus Glossy II (4" x 6"/ 100 Sheets)

2311B023

Photo Paper Plus Glossy II (5" x 7"/ 20 Sheets)

2311B024

Photo Paper Plus Glossy II (8" x 10"/ 20 Sheets)

2311B025

Photo Paper Plus Glossy II (8.5" x 11"/ 20 Sheets)

2311B001

Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)

1686B014

Photo Paper Plus Semi-gloss (8" x 10"/ 20 sheets)

1686B017

Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)

1686B020

Photo Paper Pro (4" x 6"/ 20 sheets)

1029A014

Photo Paper Pro (4" x 6"/ 75 sheets)

1029A027

Photo Paper Pro (8" x 10"/ 20 sheets)

1029A059

Photo Paper Pro (8.5" x 11"/ 15 sheets)

1029A004

Photo Stickers (16 stickers/sheet, 5 sheets/pack)

0001C001

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.

© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark
or trademarks in other countries. All other product and brand names are trademarks of their respective owners.