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Velodyne WiConnect User Manual

Page 15

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Troubleshoot

THE TRANSMITTER OR RECEIVER LED IS NOT LIT:

1. Verify that the power adapter is plugged into a live power outlet.
2. Verify that the power adapter is not damaged.

IF yOUR SUBWOOFER ISN’T PRODUCING SOUND, BUT THE TRANSMITTER ACTIVE LIGHT IS BLUE AND THE RECEIVER LIGHT IS
SOLID GREEN:

1. Verify that the wireless transmitter is plugged into a live power outlet. The receiver’s green LED will blink if it does not receive the

transmitter’s signal.

2. Verify that the wireless transmitter’s inputs are connected to the audio receiver’s output. This wire may have become

accidentally disconnected.

3. Increase the subwoofer’s VOLUME level.
4. Increase the receiver’s LFE or SUB OUT volume level, if it is adjustable.
5. If your receiver has a switch or menu to enable its LFE or SUB OUT, make sure this switch or menu is set to ON or yES.
6. Verify that the wireless transmitter’s light is on solid. If the transmitter’s light isn’t on solid and the same CHANNEL is selected

on both the wireless transmitter and receiver, select another matching CHANNEL for the wireless transmitter and receiver.

IF THE BASS DOESN’T SOUND LOUD ENOUGH TO yOU:

1. Increase the subwoofer’s VOLUME level.
2. Increase the receiver’s LFE or SUB OUT volume level, if it is adjustable.
3. Put the subwoofer closer to a corner of your room.

OR

The transmitter and receiver may have lost their broadcast connection.

1. Turn off power to the subwoofer, wireless transmitter, and wireless receiver.
2. Turn back on power to the wireless transmitter, then the wireless receiver, and then the subwoofer.
3. If cycling the power doesn’t re-establish the broadcast connection, select another matching CHANNEL for the wireless

transmitter and receiver.

4. If selecting another CHANNEL doesn’t re-establish the broadcast connection, decrease the distance between the wireless receiver

and the wireless transmitter to increase the broadcast signal strength between them.

5. Verify that the transmitter and wireless receiver aren’t in close proximity to other electronic devices that could interfere with the

wireless transmission and reception.

Packaging

Save the carton and packing materials for future use. Using other packaging for this unit may result in severe damage when shipping or
moving. you can use this packaging should you ever move or need to return the WiConnect System to Velodyne for service. To save
storage space, you can flatten the box and put the other packing material in a plastic bag.

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W iConnect System User’s Manual

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