StorCase Technology DE100i-SWU2 User Manual

Page 4

DE100i-SWU2 User's Guide - Rev. A00

Kingston Technology Company

iii

Warranty Claim Requirements

To obtain warranty service, return the defective product, freight prepaid and insured, to your

local authorized Kingston dealer or distributor, or to the Kingston factory service center located

at 17600 Newhope Street, Fountain Valley, California 92708, U.S.A. You must include the

product serial number (if applicable) and a detailed description of the problem you are

experiencing. You must also include proof of the date of original retail purchase as evidence

that the product is within the applicable warranty period. If you return the product directly to

the Kingston factory, you must first obtain a Return Material Authorization (RMA) number by

calling Kingston Customer Service at (714) 438-1810, and include the RMA number prominently

displayed on the outside of your package. Products must be properly packaged to prevent

damage in transit.

Free Technical Support

Kingston provides free technical support. If you experience any difficulty during the installation

or subsequent use of a Kingston product, please contact Kingstons Technical Support

department prior to servicing your system.

Kingston Technical Support can be reached in the U.S. at (714) 435-2639 or toll-free at (800)

435-0640 (U.S. and Canada only). Kingston European Technical Support can be reached from

within the U.K. at 01932 738858. Kingston provides other service numbers when calling from

Germany 0130 115 639 or fax 0130 860 599, from Austria 0660 5569 or fax 06 607 434, from

Switzerland 0800 557 748 or fax 0800 552 182, from France 0800 905 701 or fax 0800 900

910, or from Belgium (in English) 0800 72763.

This warranty covers only repair or replacement of defective Kingston products, as provided

above. Kingston is not liable for, and does not cover under warranty, any costs associated

with servicing and/or the installation of Kingston products.

Disclaimers - The foregoing is the complete warranty for Kingston products and

supersedes all other warranties and representations, whether oral or written.

Except as expressly set forth above, no other warranties are made with respect

to Kingston products and Kingston expressly disclaims all warranties not stated

herein, including, to the extent permitted by applicable law, any implied warranty

of merchantability or fitness for a particular purpose. In no event will Kingston be

liable to the purchaser, or to any user of the Kingston product, for any damages,

expenses, lost revenues, lost savings, lost profits, or any other incidental or

consequential damages arising from the purchase, use or inability to use the

Kingston product, even if Kingston has been advised of the possibility of such

damages.

Kingston Technology and the Kingston logo are trademarks of Kingston Technology Company.