Pitney Bowes DM1000 - Manual (Page 148)

10 • Troubleshooting
10-4 SV60951 Rev. B
appears, and you have not already done so, contact your customer service
representative to schedule replacement of the ink waste tray.
INK WASTE TRAY FULL ALERT
CONTACT SERVICE IMMEDIATELY.
Failure to replace full ink
waste tray will result in ink leakage,
causing system damage.
 OK
Error: Waste Tray Full-Call Srvc
Envelope Sealing Problems
Description Possible Causes Solution
Envelope(s) not seal-
ing or not sealing
properly
No E-Z Seal® Sealing
Solution in the bottle, or
bottle is placed incorrectly.
Remove the E-Z Seal® solution bottle and refill or
reposition the bottle.
Refer to the E-Z Seal® Maintenance section in Chap-
ter 10
of this guide.
Moistener brush is dirty or
worn.
Replace or clean the moistener brush. Refer to the
Cleaning or Replacing the Moistener Brush
section in
Chapter 10
of this guide.
Envelopes are not posi-
tioned on the feed deck
correctly, or flats guide is
not installed.
• Place envelopes with the flap down on the feed
deck against the rear wall.
• Make sure the envelopes are pushed far enough
so that they cover the feed sensor on the rear
wall.
Flats Guide