Troubleshooting, Quickly jumping to xga or 480p output – Hall Research SC-DV-2 User Manual
Page 10

Model SC-DV-2
8
Notes
The default output resolution is XGA @ 60Hz.
The unit has non-volatile memory. It saves all your settings before
power off, and recalls those settings on next power on.
Quickly Jumping to XGA or 480p Output
At any time, pressing + and - buttons simultaneously for a few seconds will
reset the output resolution to XGA@60Hz, and other settings back to
factory default values. Pressing the Menu and – together for a few seconds
will choose 480P output mode.
4. Troubleshooting
There are no field serviceable parts or circuits in the device. If you think
that the device is malfunctioning (or you have no picture output), please
first try to reset to factory default settings by pressing the “+” and “-”
buttons (or “menu” and “-” buttons) simultaneously for 2 seconds (See
above).
Contacting Hall Research Technologies
If you determine that your scaler is malfunctioning, do not attempt to repair
the unit. Contact HRT’s Tech. Support at 714-641-6607.
Before you do, make a record of the history of the problem. We will be able
to provide more efficient and accurate assistance if you have a complete
description.
Shipping and Packaging
If you need to transport or ship your Video Processor:
• Package it carefully. We recommend that you use the original
container.
• Before you ship the units back to Hall Research Technologies for
repair or return, contact us to get a Return Authorization (RMA)
number.