EXFO PPM-350C PON Power Meter - Manual (Page 38)

Troubleshooting 32
ER 10 Configuration for wavelength list and
correction factors is not usable
(corruption problem).
Download new wavelength list
and correction factors (see
Configuring Thresholds,
Correction Factors, Wavelength
List, and Storage Details on
page 13).
ER 12/16 Threshold values are not usable
(corruption problem).
Would occur:

during unit initialization

after threshold verification (see
Verifying the Integrity of User
Information in Memory on
page 28)

after threshold set selection
Download new threshold sets to
your unit. For more information,
see Configuring Thresholds,
Correction Factors, Wavelength
List, and Storage Details on
page 13.
ER 13 EEPROM corrupted (would occur
during unit initialization).
Unit must be recalibrated.
Contact EXFO.
ER 17 No signal is activated for the selected
threshold.
The error is displayed again if you try
to activate the threshold. You must
enter the threshold selection mode to
select another threshold.
This error can be displayed at startup if
no threshold signal is selected when
shutting down the unit.
The threshold signal activation is done
through the threshold download
application.
Enter the threshold selection
mode Activate another
threshold.
WR 23 No threshold sets have been defined.
Pass/Fail mode cannot be activated.
Download new threshold sets to
your unit. For more information,
see Configuring Thresholds,
Correction Factors, Wavelength
List, and Storage Details on
page 13.
WR 24 Date and time of the real-time clock
are not valid.
Use HHDT to transfer date and
time of the real-time clock by
configuring the PPM-350C.
If the problem persists, you may
have to change the real-time
clock battery. Contact EXFO for
details.
Error
Code
Description Solution