Error codes and descriptions – EXFO PPM-350C PON Power Meter User Manual
Page 37

PPM-350C
31
Error Codes and Descriptions
ER: error code displayed until you press a key.
WR: warning code displayed for 3 seconds, then unit returns to normal.
The threshold set name is 
not displayed correctly.
Name contains characters 
that your unit cannot 
display. Unsupported 
characters are replaced 
with dashes, spaces or 
“+”.
Rename the threshold set 
using only supported 
characters:
0 through 9
A through Z (both 
lowercase and 
uppercase)
- (dash) + / . < = > ? 
[ \ ] _ (underscore) 
and space
For more information on 
renaming threshold sets, 
see Configuring 
Thresholds, Correction 
Factors, Wavelength List, 
and Storage Details on 
page 13.
In Pass/Fail mode, 
impossible to see all 
wavelengths and some of 
the LEDs are off.
At least one signal is 
deactivated (see Selecting 
a Threshold Set on 
page 14).
Reactivate the signal (see 
Configuring Thresholds, 
Correction Factors, 
Wavelength List, and 
Storage Details on 
page 13).
Error
Code
Description
Solution
EMPT Storage memory is empty, there is
nothing to recall.
Store at least one measurement 
before going in recall mode.
FULL
Storage memory is full.
Free some storage space by 
deleting measurements.
LIGH
Light detected while nulling offsets. 
Nulling is not performed.
Correctly place protective cap on 
ports, then retry. If the problem 
persists, contact EXFO.
ER 9
Configuration for storage information 
is not usable (corruption problem).
Download new storage 
information (see Configuring 
Thresholds, Correction Factors, 
Wavelength List, and Storage 
Details on page 13). 
Problem
Possible Cause
Solution
