8 troubleshooting, Solving common problems, 8troubleshooting – EXFO EXpert IP Test Tools User Manual
Page 53
EXpert IP
47
8
Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, please read the following
common problems that can occur and their respective solution.
Problem
Possible Cause
Solution
Call not working.
Server may not be available.
Try Ping test, if you have
IP application.
If Ping does not work,
check the network
cable, network
configuration.
See also other documents in the category EXFO Measuring instruments:
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- AXS-200/650 IP Triple-Play Test Set (91 pages)
- AXS-200/850 Ethernet Test Set (262 pages)
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- ETS-1000G (195 pages)
- ETS-1000L (47 pages)
- EXpert IPTV Test Tools (FTB-1 / 2 Pro) (82 pages)
- EXpert IPTV Test Tools (FTB-200v2) (82 pages)
- EXpert VoIP Test Tools (107 pages)
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- FIP-400B Fiber Inspection Probe Multifiber (2 pages)
- FIP-400B Fiber Inspection Probe and ConnectorMax2 (111 pages)
- FIP-425B/435B Fiber Inspection Probe and ConnectorMax2 Mobile (103 pages)
- FLS-110 Optical Polarized Source (18 pages)
- FLS-300 Light Source (40 pages)
- FLS-5800 CD/PMD Analyzer Source (106 pages)
- FLS-5800 CD/PMD Analyzer Source (98 pages)
- FLS-5800 (6 pages)
- FLS-600 Light Source (79 pages)
- FOA Compatibility (3 pages)
- FOT-5200 Coarse Spectrum Analyzer (47 pages)
- FOT-930 Multifunction Loss Tester (111 pages)
- FTB -5240S/5240BP Optical Spectrum Analyzer for FTB 500 (NS-1434) (537 pages)
- FTB-5230S Optical Spectrum Analyzer for FTB 200 v2 (659 pages)
- FTB-5230S Optical Spectrum Analyzer for FTB 200 v2 (251 pages)
- FTB -5240S/5240BP Optical Spectrum Analyzer (638 pages)
- FTB-1 (234 pages)
- FTB-2 Pro (6 pages)
- FTB-2 Pro (443 pages)
- FTB-200 v2 Compact Modular Platform (222 pages)
- FTB-2200 for FTB-200 v2 (41 pages)
- FTB-3930 MultiTest (101 pages)